Privacy & Security Policy
Dream Dog Designs believes in the security of your personal information — that is why we only collect information from you voluntarily. This information is used to process orders or to send current catalogs via email or post. Occasionally we may send out special offers or promotions via email, and you can opt to be included or excluded by calling or emailing Customer Service. We respect your right to privacy and will not share or sell your information to a third party.
Dream Dog Designs products are all hand made using material purchased from other companies. The construction of our products is carefully inspected before being shipped. If one of our products breaks due to defective materials such as buckles, rings, snaps, etc…within the first 30 days of use it may be returned for inspection. If it is deemed that the product was defective and not misused then a replacement will be provided. Please see the Returns policy for information on how to return a product. Dogs are hard on their toys and equipment and no replacements will be made for destruction done by the dog. The only products that have a guarantee are the toys from West Paw Design. Please see that page for information on their guarantee.